top of page

Return Policy

​​​

SeoCOAdvisor.com Return Policy is in sync with Amazon Return Policy  

Items shipped from SeoCoAdvisor.com, can be returned within 30 days of delivery, with some exceptions:

• For information about products that can't be returned, see Items that Can't be Returned.

• To determine if a product sold by Amazon.com has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies.

• While most sellers offer a returns policy equivalent to Amazon's, some seller returns policies may vary. If the seller's listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by Amazon.com that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.

• For products purchased from the Amazon Global Store, see Amazon Global Store Returns.

• For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.

• If you have returned an item to Amazon by mistake or included something not intended for Amazon in a return, see Mistaken Returns.

• If you have already received a refund and are expected to return the item, you can create a return request. For more information about how to create a returns request see Return Items You Ordered. You will be charged if an item that is expected to be returned is not sent back to us.

• If the item has already been sent back to us and you have received an email asking you return it or have been charged for item, we will reverse the charge as soon as the return is processed by us. It might take additional time for your financial institution to make funds available in your account.

• To prevent and detect fraud and abuse, in some circumstances Amazon may require additional information and documentation from you, such as a government-issued photo identification, to consider processing a return or providing a refund or replacement. All personal information you provide will be handled in accordance with our Privacy Notice, which is linked at the bottom of this page.

Items that You Can't Return

There are some items purchased on Amazon.com that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery.

Non-Returnable Items on SeoCOAdvisor.com

• Items classified as Completed Documents, Articles of Organization, EIN Employer Identification Number, Certificate of Good Standing, Employee Handbook, Periodic Filing, 

• Packages, Payroll Package, New Business Package, 

Note: Contact the manufacturer directly for service, Warranty, return, and refund information. Their contact information should be in the product manual or on the packaging for the item.

Devices

• Computer laptops, smart watches, desktops, and Kindles more than 30 days after delivery. Access our Our Return Policies.

Digital

• Downloadable software products

• Open software

• Online subscriptions after you accessed them

Cards

• Gift cards (except as required by law)

• Prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points)

On Sale

• Items purchased through SeoCOAdvisor.com Store are final sale and not returnable.

Others

• Any product missing the serial number

• Items with special shipping restrictions

• Live insects

• Some jewelry orders

• Some health and personal care orders

• Customized products

Return Items You Ordered

 To return an eligible item you ordered:

1. Go to Your Orders to display your recent orders. To return a gift, go to Return a Gift.

2. Choose the order and select Return or Replace Items.

3. Select the item you want to return. Then select an option from the Reason for return menu.

4. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. For more information, go to Returns to Third-Party Sellers. If you don't receive a response within two business days, you can request an A-to-z Guarantee Refund.

5. Select your preferred return method.

6. Print your return label and return authorization.

7. Add your return label (if applicable) and package your items for return.

Important information about return labels

Each return label is assigned to a specific return. To receive the correct refund, don't include items from multiple orders or shipments in the same box.

How to complete a label-free, box-free return

Select a label-free, box-free return location after initiating your return through Your Orders. After completing the steps, you’ll receive a QR code. Bring it to the drop off location with the item you want to return. You don’t have to package your item in a shipping box.

Return electronic devices

Erase any personal information from items that you’re returning, such as laptops, cameras, and electronic devices.

Charge for items you are expected to return

If you have already received a refund and are expected to return the item, you will be charged if the item is not sent back to us. If you have already sent it back and have received an email from us asking you to return the item or have been charged, we will reverse the charge as soon as the return is processed by us.

Popular topics

• Get Product Support - Check if your item is eligible for product support and talk to a team of technical problem solvers.

• Replace a Damaged, Defective or Broken Item - Learn more about replacement options.

• About Free Returns - All return-eligible items, weighing under 50 lbs and sold by Amazon, have at least one free return option.

 

 

 

 

​​

 

bottom of page